BOOK ONLINE
Book tickets 24 hours a day on our secure site.
Click on the Whats on calendar to view the shows available, click on the show you would like to see, then click on book now link.
BOOK IN PERSON
Visit the Theatre Royal in person (Theatre Street, Norwich, NR2 1RL). Box Office open 9.30am - 8pm Monday to Saturday and 2 hours before the first performance on a Sunday. Box Office closes at 6pm on non-performance days.
BOOK BY TELEPHONE
Ring (01603) 630000 to reserve your tickets. Alternatively, pay instantly and confirm your booking by using a credit card – we accept Access, Visa, Maestro (Switch) and Delta, Visa Electron and Solo (please note we do not accept American Express cards). Lines are open 9.30am - 8pm Monday to Saturday (close 6pm on non-performance days).
BOOK BY POST
Send details of your request to: Box Office, Theatre Royal, Theatre Street, Norwich, Norfolk NR2 1RL, with a cheque made payable to Norwich Theatre Royal. The exact seats you require may not be available, so please indicate if an alternative choice is acceptable. Cheques should be crossed with an upper limit. Postal bookings will be accepted at any time, and will be dealt with on a first come first served basis once bookings open.
BOOK BY FAX
Fax your booking form, with credit card number, on (01603) 622777 and it will be dealt with as a postal booking.
POSTING TICKETS
A fee of £1 will be charged for this service.
RESERVATIONS
Generally, we will reserve tickets without payment for five working days, or up to 40 minutes before curtain up, whichever is sooner. If uncollected they will be released for resale. Where few tickets remain available for a performance, full payment may be required sooner.
DATES FOR BOOKING
Each season is usually separated into two booking periods: the first for Friends of the theatre, and the second for the general public. Postal and fax bookings for each booking period are accepted as soon as details are published. These will be held in order of receipt and processed from the appropriate dates. Please refer to these dates when contacting the Box Office.
EXCHANGING TICKETS
If you cannot use tickets already paid for, we can exchange them for another performance (7 days notice required). Alternatively tickets can be offered for resale to personal callers where similar tickets are otherwise unavailable. To exchange or resell tickets, the originals must be returned to the Box Office. Either service is subject to a handling charge of £2.00 per ticket.
DISCOUNTS FOR OVER 60S/UNDER 18S/SCHOOLS
For selected performances generous concessions are available to customers in the above categories. Where available, they will be displayed when you view details of each performance, or enquire at the Box Office.
Only one concession applies per seat, and these are offered on the top four prices.
at selected performances.
Groups of 20 or more 10% off
Groups of 40 or more 20% off
Groups of 80 or more 25% off
When booking for a group there is no need to send money immediately. Tickets can be held until an agreed date to allow ample time for payment to reach the Box Office.
Only one concession applies per seat, and these are offered on the top four prices.
GIFT TOKENS
Theatre Royal Gift Tokens make an ideal gift. Buy them online, at the Box Office or over the telephone with a credit card on (01603) 630000
GO 4 LESS
Cardholders have a days priority booking on all Band E seats in the new season on 25 August 2011. Bookings must be made in person. Offer limited to 2 tickets per card holder, per production
DATA PROTECTION
Norwich Theatre Royal operate a box office service on behalf of theatres and festivals in Norfolk. We would like to add or retain your name and contact details on our marketing lists so that we can keep you informed about future events and other developments. This means that you will receive information from those theatres and festivals in Norfolk we provide this service to, and from companies visiting those theatres and festivals. You will not receive information from non-arts organisations. If you do not wish to receive this information, please tick the relevant box online, on the booking form, inform a Box Office Assistant if booking by phone or in person, or inform any member of Theatre Royal staff. If you have any queries please contact Mark Hazell in the Marketing Department on (01603) 598529.
When you book we will ask you for
YOUR NAME,
YOUR ADDRESS,
YOUR TELEPHONE NUMBER
In return we can give you duplicate tickets if your original tickets are mislaid / notice of any major changes to your performance / the details of future events to interest you.